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Tech Control Technician I

Location: Kwajalein Atoll, Marshall Islands
Date Posted: 02-27-2018
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
  • Exercises technical control, coordination, and supervision over subordinate Global Information Grid (GIG) facilities, GIG transmission systems, trunks, and circuits. Technical control extends to unmanned facilities that are under the control and supervision of a Technical Control Facility (TCF).
  • Reports the status of facilities, transmission links, trunks, and circuits, in accordance with DISA reporting directives and submits status reports in accordance with DISAC 310-55-1, DISA Network Operations (NetOps), and DISA Network Operations Center (DNC) supplements.
  • Coordinates and troubleshoots with DISA NetOps centers, adjacent facilities, customer agencies, maintenance organizations, and commercial vendors to troubleshoot, isolate, repair, and effect restoration of service.
  • Implements DISA Restoral Plans (R-Plans), Minimum Essential Circuit Lists (MECLs), and local restoral plans (LRPs) as directed by the DISA element or Facility Control Office (FCO) or Service NetOps component and restores disrupted service to users that are not covered by R-Plans by using any other existing communications capabilities.
  • Assists in the development of DISA R-Plans and MECLs as requested; develops LRPs, performs periodic review of all R-Plans and ensures corrections are provided to the DISA element and to the appropriate FCO and Service NetOps component, and maintains current copies of these plans.
  • Performs quality control tests and measurements on all applicable trunks, channels, circuits, and equipment for which the TCF is responsible.
  • Ensures quality of GIG transmission, timing and synchronization, multiplex, and switching equipment using installed monitoring capabilities and appropriate communications test equipment.
  • Reviews and analyzes system, trunk, circuit, and equipment performance and coordinates and assists in troubleshooting, isolating, repairing, and correcting the unsatisfactory condition or fault in cooperation with other facilities, customer agencies, maintenance organizations, commercial vendors, and DNCs.
  • Performs testing and acceptance and activates, changes, and deactivates trunks and circuits in accordance with DISA Telecommunications Service Orders or as directed by higher levels of control [e.g., DNC5 and DISA Command Center (DCC)] in times of stress including tactical trunks and circuits and submits applicable reports (i.e., delayed service, exception, ineffect) in accordance with DISAC 310-130-1, Submission of Telecommunications Services Requests.
  • Performs network management functions, including bandwidth control, for those networks for which responsibility has been assigned. Requests authorized service interruption (ASI) for subordinate facilities from the appropriate DISA element in accordance with DISAC-310-55-l and controls routine downtime for preventive maintenance and other actions requiring equipment substitution.
  • Arranges for user release of individual circuits for out-of-service quality control testing, routine maintenance, and other scheduled service interruptions.
  • Performs administration and record keeping functions required by DISA Circulars.
  • Submits facility or link data in accordance with DISA Netops, DISA DNC supplements, or FCO instructions.
  • Submits corrections to DISAC 310-55-1 DISA DNC supplements or FCO instructions.
  • Submits a DD Form 1368: Modified Use of Leased Communication Facilities on leased circuit outages when responsibility has been assigned, in accordance with DISAC 350-135-1 and DISAC 310-130-1, Submission of Telecommunications Service Requests.
  • Reports meaconing, intrusion, jamming, and interference (MIJI) of electromagnetic systems, in accordance with service directives on all affected GIG systems, with an information copy to the FCO and the DISA elements.
  • Operates Base Radio function IAW procedure outlined in ACP 113, 124, 125 and 147.
  • Monitors and transmits as required on all international distress frequencies assigned to Kwajalein Atoll.
  • Participates in and provides training to advance skill level and knowledge base of subordinates and co-workers alike.
  • Performs other duties as assigned.
JOB SKILLS & KNOWLEDGE REQUIREMENTS:
Required: 
  • Familiar with electrical principles as well as information systems analysis and design.
  • Ability to effectively troubleshoot and correct issues affecting information systems.
  • Ability to coordinate with other facilities (DOD, Government and Commercial Vendor) to troubleshoot, isolate, correct and restore services to DII systems and equipment.
  • Familiar with patching, testing, troubleshooting and restoring communications and information systems as well as associated equipment.
  • Familiarity with test equipment used in troubleshooting and restoral of information systems.
  • Ability to perform basic computer operations.
  • Demonstrated ability using Microsoft Office Suite.
  • Strong written and verbal communication skills.
  • Works well in a team orientated environment. 
Desired: 
  • Knowledge of Six Sigma program tools and methodologies and/or Six Sigma Certification.
  • Demonstrated ability working with FaCIT record keeping system.
  • Demonstrated working knowledge of any or all of the following: Ciena (NORTEL) 6500 Operations and Maintenance, Computer Networking, government security practices, Windows & UNIX operating systems.
  • Demonstrated skill maintaining Cisco network environments (6500, 3750, 3560, 3550, 2960, ASA, wireless).
  • Ability to use network troubleshooting protocols.   
EXPERIENCE (Years):
Required: 
  • 3 years of experience in communications with at least 1 year in Technical Control or commercial equivalent fixed station operations and maintenance.   
Desired: 
  • 2 years practical experience maintaining, operating and troubleshooting communications and information systems for the DoD.
  • 1 years practical experience with DOD, DISA and U.S. Army manuals and directives.
EDUCATION:
Required: 
  • High School Diploma or equivalent.
  • Commercial or military training in communications theory and operation.
Desired: 
  • Certification from a DoD service school or equivalent public/private training in Tech Control or Information Systems Operations and Maintenance.
  • CCENT or equivalent certification.
  • CompTIA Security+ or equivalent DoD Directive 8570.01-m certifications.
  • CCNA, Network+ certifications.
  • Two year degree in Network Technology or equivalent training and experience.
OTHER SPECIAL QUALIFICATIONS:
  • Common Access Card (CAC) required to perform job duties.
  • This position is unaccompanied.
  • US Citizenship is required.
  • US DoD Secret clearance or the ability to obtain one is required.
  • Must be able to relocate to the United States Army Kwajalein Atoll.
  • Traveling to Kwajalein Atoll, you are required to have a valid passport in your possession prior to relocation. You must maintain a current passport during your stay on Kwajalein Atoll.
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